Frequently Asked Questions

Everything you need to know about BrowEsp

General

What is BrowEsp?

BrowEsp is a Chrome browser extension that automates web tasks. It can scrape data, fill forms, click buttons, and execute complex workflows - either manually or using AI-powered natural language commands.

Is BrowEsp safe to use?

Yes! BrowEsp runs entirely in your browser and doesn't send your browsing data to external servers. For AI features, commands are processed through our secure API, but we never store your personal data or browsing history.

Which browsers are supported?

Currently, BrowEsp supports Chrome, Brave, Edge, and other Chromium-based browsers. Firefox support is planned for the future.

Does BrowEsp work on all websites?

BrowEsp works on most websites. However, some sites with aggressive bot detection may block automated actions. Our platform handlers are optimized for popular sites like LinkedIn, Instagram, Twitter, and Google.

Pricing & Plans

Is there a free plan?

Yes! The free plan includes manual browser actions, page scraping, action recording, and 3 saved workflows. It's free forever with no credit card required.

What are AI credits?

AI credits are consumed when you use natural language commands in AI Mode. Simple commands use 1-2 credits, while complex multi-step tasks may use 3-5 credits. Credits reset monthly for subscription plans.

What's the difference between BYOK and Pro?

BYOK (Bring Your Own Key) lets you use your own OpenAI/Claude API keys - you pay them directly. Pro uses our managed keys so you don't need any setup. Pro also includes more monthly credits and priority support.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your billing period, then your account reverts to the free plan.

Do unused credits roll over?

Monthly plan credits reset each month. However, credits purchased separately as credit packs never expire and can be used anytime.

Features

What can I automate with BrowEsp?

Almost anything you do manually in a browser! Common uses include: scraping product listings, filling forms, sending LinkedIn messages, liking/commenting on social media, extracting search results, and more.

How does AI Mode work?

In AI Mode, you type what you want to do in plain English (e.g., "Scrape all job titles from this page"). Our AI understands your intent, plans the necessary steps, and executes them automatically.

Can I schedule automations?

Direct scheduling isn't built into the extension, but you can connect BrowEsp to automation tools like N8N or Zapier via webhooks to trigger actions on a schedule.

Is there rate limiting?

Yes, built-in rate limits protect your accounts from platform restrictions. For example, LinkedIn connections are limited to prevent account flags. You can see limits in the handler documentation.

Technical

How do I connect my API keys (BYOK)?

Go to Settings > API Keys in the extension. Enter your OpenAI or Anthropic API key. Keys are stored securely in your browser's local storage and never sent to our servers.

Can I use BrowEsp with my own tools?

Yes! BrowEsp supports webhook integration. You can receive commands from N8N, Zapier, Make, or any tool that can send HTTP requests.

Does BrowEsp work with multiple tabs?

Yes, BrowEsp can work across multiple tabs. However, most actions focus on the active tab. Webhooks can specify which tab to use.

What data does BrowEsp collect?

We collect minimal data: your email for account management, subscription status, and anonymous usage analytics. We never collect browsing history, scraped data, or personal information from websites you visit.

Support

How do I get help?

Email us at browesp@thinqmesh.com. Pro and Enterprise customers get priority support with faster response times.

Is there documentation?

Yes! Visit our documentation at docs.browesp.thinqmesh.com for guides, API reference, and examples.

Can I request new features?

Absolutely! Email your feature requests to browesp@thinqmesh.com. We prioritize features based on user demand.

Still have questions?

We're here to help. Reach out to our support team.

Contact Support